Dr. Lear,

This is a frequent concern based on an assumption that bringing a new client is easier than getting all the claims paid. To avoid such a situation, you should be looking for service provider with:

a) Proven results - Ask the vendor: what is your % of AR beyond 120 days? The national average is 17.7%. Billing Depot has it below 5%. Such an improvement would not be possible without doing all the required follow up proactively and aggressively.

b) Transparency - Does the vendor provide 24x7 access to precise and complete account information? Is there an audit trail available for each claim? Without transparency, there is no way you can keep on top of them effectively.

c) Individual Monitoring - Can you monitor your vendor's progress on a DAILY basis against individual benchmarks? Without such monitoring, you have to wait to the end of the month to identify problems...

While outsourced billing service offers multiple benefits over in-house billing, selection of a billing service provider is not easy. A CPA specializing in medical practice accounting will recommend the best billing service for you.

Zip Code: anthony@billingdepot.com